Shipping policy
WE SHIP WORLDWIDE
Turnaround
Once your order is placed and processed please allow 2-3 business days for your order to be shipped.
Once shipped you will receive an email with shipping and tracking information.
DOMESTIC SHIPPING
All orders within the Contiguous United States will have a $8 shipping fee
Non-Contiguous states (Alaska, Hawaii, Puerto Rico, etc.) will have a $10 shipping fee.
INTERNATIONAL SHIPPING
International shipping will have a $25 fee. Please note, you will be paying for shipping only at checkout. Taxes and Duties are not calculated at checkout and you the customer is responsible for paying these Taxes and Duties at the time of delivery. These are not calculated by MochiSu. Any refusals or return shipping will not be reimbursed.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Turnaround
Once your order is placed and processed please allow 2-3 business days for your order to be shipped.
Once shipped you will receive an email with shipping and tracking information.
DOMESTIC SHIPPING
All orders within the Contiguous United States will have a $8 shipping fee
Non-Contiguous states (Alaska, Hawaii, Puerto Rico, etc.) will have a $10 shipping fee.
INTERNATIONAL SHIPPING
International shipping will have a $25 fee. Please note, you will be paying for shipping only at checkout. Taxes and Duties are not calculated at checkout and you the customer is responsible for paying these Taxes and Duties at the time of delivery. These are not calculated by MochiSu. Any refusals or return shipping will not be reimbursed.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.